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Firebird Tours Reviews

What real clients say about our service

The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party websites Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.

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Average review rating: 4.8 / 5 (based on 380 reviews)
104

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5

Adventure of a lifetime to Finnish Lapland all to the thanks of Firebird Tours

Traveled to WinterScandinavia

My Firebird Tour agent worked with me for several months to arrange the "perfect" tour for me & my husband to Finland (Finnish Lapland Trip, December 2016)....

Published, Feb 06, 2017 Read more
5

Superb tour to Italy! You really deserve a round of applause

Traveled to Italy

I wasn't sure what to expect from our trip to Italy but my mom and I were very surprised with how smoothly everything went. Only a few minor hiccups that were...

Published, Aug 05, 2016 Read more
5

I think that no place on Earth can be more interesting to tour than Italy

Traveled to Italy

A million times thank you! Italy is an incredibly beautiful country. I think that no place on Earth can be more interesting to tour than Italy.

Venice is...

Published, Aug 04, 2016 Read more
5

Our Spain - Morocco Fantasy trip couldn’t have been more perfect

Traveled to Africa, Traveled to Spain
Our trip couldn’t have been more perfect. All the more amazing since Firebird Tours only had three weeks to plan it.  They gave me exactly what I had in mind...
Published, Feb 25, 2016 Read more
5

Our Spain - Morocco Fantasy trip couldn’t have been more perfect

Traveled to Africa, Traveled to Spain
Our trip couldn’t have been more perfect. All the more amazing since Firebird Tours only had three weeks to plan it.  They gave me exactly what I had in mind...
Published, Feb 25, 2016 Read more
5

Best vacation EVER! Viva España!

Traveled to Spain

We've both been blabbering non-stop about this program and advise everyone to pack their bags and go travel with Firebird Tours! It was the best decision we...

Published, Feb 03, 2016 Read more
5

Our trip to Spain was everything we have been dreaming of and more!

Traveled to Spain

Our trip to Spain was everything we have been dreaming of and more! The thing that shocked me most was that every point of the tour was soo well-organized!...

Published, Jan 28, 2016 Read more
5

Trip of a Lifetime to Winter Russia + Helsinki

Traveled to Russia, Traveled to Finland

Well, this truly was the trip of a lifetime. We have traveled a lot but both agree this is the best one yet. At every turn, your people were standing there...

Published, Jan 26, 2016 Read more
5

Trip of a Lifetime to Winter Russia + Helsinki

Traveled to Russia, Traveled to Finland

Well, this truly was the trip of a lifetime. We have traveled a lot but both agree this is the best one yet. At every turn, your people were standing there...

Published, Jan 26, 2016 Read more
5

Our Ultimate Norway Highlights (Norway in a Nutshell) was in a word .... Superb!!!

Traveled to Norway
Our Ultimate Norway Highlights (Norway in a Nutshell) was in a word .... Superb!!! Our Tour evaluation summary: 1. Meet and Greet - Firebird Tour reps were...
Published, Nov 05, 2015 Read more
5

About the tour to Scandinavia, it was FANTASTIC

Traveled to Scandinavia

About the tour, it was FANTASTIC, everything about the tour was good. Our guides could not have been more helpful with all their care, advice and planning for us...

Published, Nov 05, 2015 Read more
5

What a wonderful job you did!

Traveled to Norway
What a wonderful job you did, planning our Ultimate Norway tour! We enjoyed visiting Norway so much and were amazed by all the special experiences incorporated into...
Published, Nov 05, 2015 Read more
5

This was the best trip I have ever taken. It was perfectly orchestrated

Traveled to Norway
Norway is even more beautiful than we had imagined. Our Epic Fjords & Seas of Norway trip in the summer of 2015 was almost perfect. I will try to give you a day...
Published, Nov 05, 2015 Read more
5

It was the most wonderful, most organized, most memorable no-worry trip we have ever had!

Traveled to Norway
It was the most wonderful, most organized, most memorable no-worry trip we have ever had (to say the least)! Pickup cars and drivers were so efficient, always on...
Published, Nov 04, 2015 Read more
5

We’ve created some unforgettable memories

Traveled to Norway
Thanks so much for putting together a wonderful trip to Norway for us! It included everything we wanted to do and went very smoothly. I did have 2 concerns before...
Published, Nov 04, 2015 Read more
5

Denice and I agree this was the best trip of our lives

Traveled to Norway
The Norway Fjords trip was outstanding. One little glitch with a driver not showing up in Bergen but the matter was taken care of. The hotels, tours, trains,...
Published, Nov 04, 2015 Read more