Loved all the tour though

Karen Bednarczuk from United States traveled to Finland
5

The hotels were beautiful. The staff at the hotels were great to deal with they were professional. The rooms were gorgeous. The tours were fantastic. The tour guides from Arctic Circle Snowmobile Park we’re top-notch. Firebird Tours' customer support team was very knowledgeable. They answered inquiries promptly. Very professional. I spoke to Ange once on the phone and she was very pleasant and helpful. From Ange to Anna, Anastasia, Liz, and Sophie (sorry if I missed anyone or misspelled a name) they were a pleasure to deal with. I always received prompt replies. We had some trouble with our flights and had to change our pick up and the staff were great and made the changes. Lapland was beautiful. I would say the Northern Lights tour! Loved all the tours though. Lila Robert’s hotel was beautiful. The room was big and nicely furnished. The breakfast buffet was excellent and the staff was very friendly and helpful. The drivers were always on time if not early. All helped with the luggage. The Arctic Lights Hotel was beautiful. The room was very large. The maid service was great. The staff was also pleasant and knowledgeable and the breakfast buffet was great. Also, I meant to mention, that on the last morning of our stay, the staff at Lila Roberts packed an awesome breakfast bag for us to take to the airport.

Published,
March 16, 2022
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5
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415 Reviews
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