This was an amazing trip

Jacquie Osborn from United States traveled to United States
5

This was an amazing trip. I appreciated the fact that we could customize the activities we wished to participate in because the viewing of the northern lights necessitates 12+ hour trips it was nice to be able to alternate with days of lesser activity to allow some downtime but still have fun. I'm sure I drove Artem crazy with endless emails and questions. I would suggest that when it comes time to pay an explanation be provided about the visa card charges. We used an alternative only because of a card limit and saved more than $200. I think customers would appreciate this information. I would have given you all a 5-star if I had not had to contact you because of inadequate information. I would suggest that since each day was an individual tour the name of the tour company and contact information be provided on the itinerary. Our itinerary said a tour would start at 9:00. We had to make numerous calls to discover it was 12:30. There was a museum employee that was very helpful in running down the time. Your staff came through with info on the tour company and times after the fact. Overall, it was great and I offer these as suggestions, not criticism. Definitely seeing the Northern Lights. We were blessed with one of the best light shows. Even our driver for the night said it was one of the most spectacular he'd seen, but truthfully the whole week was amazing for a once-in-a-lifetime experience. Sophie Station was a wonderful place to stay. Especially since our hours were hardly conventional, usually coming back from our excursions at 3:00 AM, it was nice having the kitchen facilities to prepare our own meals on our timeline. We did not rent a car and the restaurant hours were limited to the kitchen was a must. The staff was wonderful and very helpful in getting us things we needed.

Published,
March 9, 2022
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