English, Australian| $ USD
Our trip couldn’t have been more perfect. All the more amazing since Firebird Tours only had three weeks to plan it. They gave me exactly what I had in mind broadly and filled the itinerary up with the most exciting tours we could have ever imagined! It gave us a chance to really experience the places, people, art, history and architecture! First, all the drivers and guides were on time (all early, in fact), very prepared and helpful. When we arrived in Marrakech, our driver and guide had the biggest, boldest sign greeting us and was dressed in traditional Muslim caftan; upon arrival in Barcelona, the driver immediately went to find bottled water in the airport for us and the Guide greeted us warmly and had brochures and maps for us in preparation of our next day guided tour. Our Madrid guide/driver was fantastic in carrying (pushing) all our bags for us the distance to the hotel in Madrid which only taxis could stop in front of. It worked out great having our Marrakech guide/driver for 3 days of tours and two days of airport transfer in Morocco! He was great always going the extra mile-when I asked about the Moroccan music he was playing, he said he had it on his iPod and ejected the cd and handed it to me. He was such a wealth of information and kindness. He also took many photos for me and helped me climb when the terrain got rough on my knees and took us by rugged SUV when I was tired! When I still needed a few presents he offered to pick us up early on our departure day and let me shop at a store with help and fixed prices. Our guide in Marrakech for the half day walking tour was also very helpful, informative and fun. Our day in Barcelona was great. We loved the Sagrada Familia, all the other Gaudi sites, the beach, etc. But the neatest of all was how our guide gave us much information on using the metro and planning our two days on our own. And we took all her advise and packed so much in! The samewas done for us by our guide in Madrid. He was so enthusiastic about his city, history, etc., and was great in seeing us off-helping us navigate everything upon departure. The three hotels were as varied as they were spectacular as was their breakfasts. Another key thing about the choice of hotels was their great locations. We are also very appreciative of Firebird booking our flights. You handled every detail. Highlights: In Morocco visiting the Berber family in the Atlas mountains, my hammam on our late-checkout date in Morocco; the beach on the Atlantic in Essaouira; tours of all the Gaudi sites in Barcelona and the Prado and Reina Sofia Museums in Madrid and the wonderful food eating under the stars in our riad in Marrakech. It was wonderful. I would recommend this trip to anyone! Thank you so much.
Published, Feb 25, 2016